Returns

I really hope you love your preloved items but if you wish to return or exchange email Jenny at roowrenpreloved@outlook.com with your order number and details of return

Returns and exchanges are accepted for up to 14 days. Please note that sale items are non-refundable and the buyer is responsible for the shipping costs. To be eligible for a return, the item/s must arrive in the same condition as received and in the original packaging. Refunds will be processed within 48 hours to the original payment method.